9-1-1 Reality Simulator For New Owners

CUSTOMIZATION  Your simulator has several areas that can be customized.  ADDRESSING for your chosen town or city will be programmed for you prior to delivery with business and residential locations.  Owners can update, add or change addressing on site.  CALL TYPES, UNITS OR RESPONSE TYPES AND RING DOWN LINES are all customizable.  All can also be changed on site. You can also complete the templates and send them so we can install prior to delivery.  If you do not the Default CT 2022 Print   Default Units 2022  will be loaded.

NEW Owners Customizing Enter Here

Setup Videos Here 

Go to this Dropbox folder and find your simuator is yours BASIC / PLUS / or MULTIPLE STUDENTS.


Download FREE player for student recordings here.

FYI rec calls can only be played with this free Replay Player.  In order to hear the student’s recordings, you must install ‘Replay’ on your office computer or trainee computers –  to listen to trainee *.rec calls. Transfer this install and the *.rec student recorded calls to a flash drive.  Install and listen using Replay. 



GOT ISSUES WITH YOUR SIMULATOR? We are in the office M-Thurs PST 0800 – 1430 feel free to call 253.435.0911 – we want you happy!  We answer email too!  support@911trainer.com.

2022Troubleshooting Simulator

Warranty Repairs

Uh OH 9-1-1 Reality Simulator PLUS – you may have noticed that MAPPING is giving you an error message.  Here is why.

  • 9-1-1 Reality software uses Open Street Maps for your mapping feature.

  •  Maps in our software uses EXPLORER (IE) to access Open Maps. Microsoft killed IE June 22

Oh NO! What Now?