Ordering & Return Policies
Ordering
We accept PO, VISA, MC, check. Please call to confirm receipt of all fax or email orders – 253.435.0911.
BIDS and Quotes
We are a sole source of all products. You can find a current W9 and Sole Source Letter in About Us.
Product Demos
Please contact us for online demos.
International orders
Please call.
Returns Unwanted
Required to call within 5 days of delivery and receive authorization. Equipment must be returned in the same shipping container and in the same condition as delivered. ALL simulator returns require a 15% restock fee.
Returns Delivered Damaged
Accepted within 5 days of delivery date. Required to call within 5 days of delivery and receive authorization with images and/or full description of the damage. Product will be replaced at no cost asap or accepted for no replace return for 15% restock fee or all shipping required UPS. We will send a call tag on all damages items.