When are 9-1-1 agencies going to start working with high schools and colleges to get people trained. Improve the candidate pool, speed up training, end the dismal and terrible retention rates. In addition it would be good to train people on simulators so they really be FLOOR READY. These are seem like fixes that are too far out? Like they say, nothing changes until something changes. The only thing changing here is that things will continue to get worse until someone figures out there needs to be PRE EMPLOYMENT training and better floor ready training.