Description

Welcome NECC Instructor!!  Upon ordering download the documents to obtain the directions for certification. Instructor NECC Certification requires the Instructor to pass the same exam as the students at 80%. Additionally, the Instructor Certification requires a commitment to proctor a skills exam in a lab or simulation setting. NECC Instructor Certification is online and one-time – effective for as long as the Instructor is actually training and/or proctoring student exams under the following agreements:

Participation in this 132-question online certification exam is the commitment to use the required textbook “9-1-1 Emergency Communications Manual” by Sue Pivetta, as the textbook for eligibility to complete this exam. (6th edition, 2021)

Additionally completed, at Instructor’s best discretion, the ability to successfully complete the 9-1-1 call handling SKILLS exam. The skills exam consists of successfully handling three complete 9-1-1 calls; police, fire and EMS – two at the same time.

Instructors are responsible for ensuring that every student proctored has met these minimum requirements of both KNOWLDEGE and SKILLS, in order to validate the issued NECC Certification.

It is the Instructor’s responsibility also to maintain proof of records for all certifications obtained under their instruction. Students must print or save their NECC Certificate given to them after passing the exam. NECC will not distribute certificates or scores. NECC stores scores only. By written request, the ‘justifications’ document will be provided for any disputed answers. Occasional updates to the Terms of Agreement may be required by industry changes.

Please require students to enter their full name (with caps), the instructor’s name, and the school name with the correct spelling.  Whatever they put into the test will be on their certificate.