4 Fire Trapped Scripted Calls (Flash Drive)


” In Service.  3 people trapped in apartments, 3 different call takers – what was the difference in their words, voice and skill?”  Sue Pivetta


What is the promise of 9-1-1?  Get the units to the right location as quickly as possible and keep the situation safe until units arrive.  Use these scripted calls on Flash Drive to teach Fire Call Taking, people trapped.  Is this a good call or a bad call and why – learn through analysis, compare and contrast – critical thinking. 

What do you say to a person trapped in a fire. Ask your trainees – then play the call. Did they do that? Did they add methods you weren’t listing? Was it a good call or a bad call? These products may be used in a group setting or on shift during the 3AM lull. It is a scripted real 9-1-1 call followed by 5 questions about the call and the information gathered and then the BEST PRACTICES. You may add your own questions for your staff. This is great for new hires!

Expand your training tools or boost your In Service training to be even more interesting than ever before!!! Truly the best training tool ever created for critical thinking training. When you order put into comments which title you want or call us at 1.800.830.8228 and we can recommend which title will be the best for your unique needs.