This set of great call-taker training games (pdf and audio files) and exercises includes:
Manual Dexterity: A series of four exercises that increase in complexity. The CD instructs the student to place 12 Cards on the table in a variety of changing moves.
Speedwriting: Names, addresses and phone numbers are given at a speed that is tolerable for typing and learning. Can be used to test a trainee on how well they can type into a CAD system.
Phonetic Practice: A series of famous and not so famous names spelled phonetically. Gets faster and faster. Alpha Bravo Version Included.
Multi Task Split Ear: This our most popular CD, used by many agencies for hiring. Extremely difficult. Alpha Bravo Version Included.
Fantastic addition to your entry level training class or academy! A favorite best seller.