HIGHLY RECOMMENDED. These are the ten units of the 911 Academy Curriculum and the 9-1-1 Emergency Communications Manual in a full power point presentation on that topic. These units were created from a DACUM process at the 9-1-1 professional advisory board (Develop A Curriculum). Each power point has a general guide through the topic and are completely customizable for the trainer. Trainer guide notes are given as well. This is an essential for any entry level training program or academy.