For your coprighted Zone candidate and trainee testing. Now to save for our clients print as many as you need. Previously cost us and you $5 a booklet. Now you can make your own until the end of time! Offers Official Site License for printing answer books.
I am the author, my name is Sue Pivetta and I am currently the owner and president of a company named Professional Pride Training Company, Inc. I started this company in 1989 while I was teaching a college 911 course. I taught the college course for 11 years. I left my job as a Comm Center supervisor to become a college instructor. I left my job as a playground teacher at an elementary school to become an Emergency Dispatcher.
This eBook was written for those that work answering 9-1-1. In addition to a true training on compassion fatigue, what it is, how to recognize it, what to do about it - there is a personal survey for those who may be experiencing this condition specifically for our 911 professionals. Great In Service Survey!
It's rare to find any good books on Emergency Radio - that is until NOW! The topics covered are attached. Here is a few quotes from the book to give you an idea of the value of the information you can offer to your trainees. 74 pages of great information for your training program, academy or school.
After Setpember 11th I wrote a history and defined terrorism for Target On Site Training at that time. I put on a few courses on that topic. Now, today after the France attack and so much more, I brought up the article to see if it had some relevence for our call takers and dispatchers. I decided it would be good to release it again.
We know what you do! Sitting there hunched over - not moving for long periods of time. What does your cat do when she wakes up? Your dog? Your horse? Your bird? It's natural to stretch and healthy but then. Our gift to you. Here do this!
Instant Training Download. Got sexual jokes or horseplay? Federal Mandates to train this vital topic before court! Besides most people don't understand this topic and consider any guidelines from Supervisors as 'restrictions' - this presentation will change all that and people will 'want' to do things differently - protecting you. The book is a great console read with REAL lawsuits to 911. The PowerPoint is for training, easy to modify but has the format you need to stay legal. Why not be educated for less than the price of one workshop
FINALLY a way to train Call Takers that makes sense to Call Takers! If you don't like 9-1-1 you can't find another 9-1-1 but what is it that gets in the way of providing good 'service'. In this package you look at THE WORK and talk about what tools were used that worked and what tools were missing when the call didn't 'work'. 91 page book, 3 Power Point 911 Call analysis on CD
HIRING CRISIS? GREAT ideas for better hiring practices to predict success. - no wait - no shipping. Download, instant gratification. See 911 Magazine Review inside. Best investment you can make for retention and hiring decisions. "Every agency should have this book!" 911 Magazine. Put in PO # 4911 for the free book. Then go into your account and download. Available for a short time only.
NENA BOOK REVIEW COMMENT: "Ultimately, this two-piece set is a great resource for anyone in the communications center and provides readers with lessons on how to deal with a difficult situation without having to attend an offsite workshop." Angela Ruiz NENA ENP.
If something is calling you to expand your career - start with this book. You must contact Sue to get this book at no cost! And upon receiving the free book you promise to write a brief review and send a note telling Sue what your professional goals are and how it's going.
This is a great practical guide to non scare tactics for understanding liability in the 9-1-1 industry. How to avoid liability and many terms your people need to know. However, we don't just talk the talk, we give you real 911 lawsuits with mp3 files, case study and court documents. If you teach liability you NEED this product! 3 Actual lawsuits mp3 and court docs included so your trainers can study. You can order on CD or download. BONUS includes Liability Jeopardy game (because this is a very important subject). A lot of training for your in service workshop...and much less than a workshop or online course and last for years to come. About 4 hours total or you design.
Trainers! This is absolutely the most amazing product. eBook Table Of Contents. Covers Crisis Intervention, violent people, suicide caller techniques, what to say, and much more in this 118 page concise training guide. Get this, study it, present it and you will have a 'great' workshop!!! We will answer.....
(11) 9-1-1 call takers will demonstrate the work with their actual 911 calls, we explain the 'tools'. Highly recommend this product to academies. Table Of Contents and Power Point Slides. The Power Point has 9-1-1 calls embedded. Excellent at explaining the TOOLS OF THE TRADE through examples of the actual work. The template allows your trainers to make it their own. Invest in good training tools for your trainers today. A full in service or academy training can be a two day session or customize to fit your needs.
DOWNLOAD Instant Remember the days when we sat knee to knee or back to back and said, "Ring Ring!" Well of course mostly these days are gone. However, we still need scenarios to train by. People need to figure out what information is important, sequencing and so forth.
Remember the days when we sat knee to knee or back to back and said, "Ring Ring!" Well of course mostly these days are gone. However, we still need scenarios to train by. People need to figure out what information is important, sequencing and so forth. It's hard to come up with the scenarios also without feeling unrealistic.