Sue worked with the Department of Communications and Booz Allen Hamilton as part of a team selected to conduct a study and offer recommendations for a national emergency numbering and response system. Sue conducted informational seminars and offered expert testimony on issues of hiring, training, and Comm Center operational issues. She was involved in the task force to study recommendations for regionalization for emergency services.
Sue worked with officials in Moron Argentina in designing the Comm Center, writing standards as well as Supervisory selection and training guidelines. Sue offered a broad perspective of the responders and their current communications systems. Sue assisted in setting up user meetings and designing agenda for goals, decisions and challenges with the new system.
Trained personnel for the base on call taking, worked with the Chief to make changes in the Comm Center policies, set up simulation with StarZ.
Sue visited to train all public officials in Stress Management and Conflict Resolution. Set up simulation with StarZ. The Cayman 9-1-1 center uses CORE Curriculum and most all our products to train.
Our Candian Customers (too many to list) use StarZ for simulation and most all other products and training. Most popular are our Exceptional Trainer Series. A recent purchase of Desktop Academy and 9-1-1 Reality helped us Canadian...ize many of our training modules to fit Canada. Sue is speaking at National APCo Canada in Ontario 2013... December of course (why not July???)
We are in close contact with many people in India Emergency Services. We send items by eMail to assist any time we can. Their system is very much in need of training and assistance. Wonderful people with so many needs and heart.