Comm Center Manager Lisa Barr had chaos, conflict and dysfunction in her center. She brought Sue in for a 'facilitated conversation'. Here is what she said.
"As far as I am concerned, this was the best process our Comm Center supervisory staff has ever gone through. It was very healing, and we walked away with some very good tools. Your insight regarding dispatchers, dispatch centers and women in the workplace is something all Comm Centers should take advantage of. If we had gone through a traditional law enforcement style “team building workshop”, I do not believe our process would have been as successful. Thank you for all you did for us, and for all you will do for others in the dispatch profession."
After the on site facilitation the group received a written Summary and Notes from Sue. Here is how the group felt about Sue's summary.
"Sue, that was beautiful. Thank you so much. We are all so much better thanks to what you brought to our center. If ever we can be of any help or assistance, please do not hesitate to call."
If you have conflict call or email Sue and discuss your needs anytime. 1.800.830.8228