We did it for you. We put together a full day workshop with Power Points, 911 DV Calls, handouts and exercises. All you need to do is order and receive the full CD in the mail and download it all and put on the worksjhop. Open the CD and here is what you see, well worth the funds. The 911 Call Review alone is a must have as it points out how the right information is vital to officer and caller safety.