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Stay well, stay motivated and love your work! Sue reminds the wonderful people of 911 that all is well and they are amazing. Help your trainees with the 911 Manual, help your supervisors with Winging It, invest in your Trainers with the Exceptional Trainer.

Compassion Fatigue for 9-1-1

$5.95

This eBook was written  for those that work answering 9-1-1.  In addition to a true training on compassion fatigue, what it is, how to recognize it, what to do about it - there is a personal survey for those who may be experiencing this condition specifically for our 911 professionals.  Great In Service Survey!

Exceptional Trainer Hardcopy Book & Workbook

$38.95

Trainers this is a no nonsense guide to training in the Comm Center.  Don't get discouraged or overwhelmed, GET THIS BOOK!  See 911 Magazine review below.  Don't stop with this book see the Exceptional Trainer series of adult learning training.  Includes the workbook hardcopy.

9-1-1 Wellness + Yoga and Journal Hardcopy

$47.95

What is the cost of sending someone to a stress workshop?  $99? And OT etc etc etc.  However when you give each of your people this beautiful set of books for $74 they have a year of journaling, yoga, and exercises and reading to learn more about their own personal stress.  

Tell them you value them, invest in them!  Surprise them and send them each one UPS!  For Telecommunicators Month!  

They will get (3) books. (1) hardcopy (2) on disk tucked into the front cover.  Wellness is 10 Chapters of Personal Exercises to Neutralize Personal and Professional Stressors. BOOK REVIEW from Gary Allen - Dispatch Monthly Magazine.  Three books now! 'Yoga' and '10-20 Journal' for unlimited use on CD to add to your training eLibrary. You need this book for great console workbook for each person to review their own stress management and current wellness!  Great for academies or inservice.  See the book here. 

Breaking out of Negativity Workshop Package

$249.00

NENA BOOK REVIEW COMMENT:  "Ultimately, this two-piece set is a great resource for anyone in the communications center and provides readers with lessons on how to deal with a difficult situation without having to attend an offsite workshop." Angela Ruiz NENA ENP.  

9-1-1 Emergency Communications Manual-5th edition ...

$74.95

9-1-1 Textbook for the 911 Desktop Academy.  Take the 200 Question ChallengeOver 9000 copies sold. Our customers order the manual as a student text for Training Academies and College programs. Over 400 pages of relevant, easy to read current information about emergency communications. Purchase for your agency or your learners - the only 9-1-1 complete textbook for Emergency Communications.

9-1-1 Emergency Communications Manual-5th edition ...

$84.95

SAVE by ordering both 9-1-1 Manual and Workbook on CD.  The workbook is an ebook that comes inside the 911 Manual on a disk if they are ordered at the same time.   The workbook offers many self directed activities for learning in each chapter.  

 9-1-1 Manual & Workbook 

Order here if you want both the workbook and text book. Our best selling college text book.

Books - Full Set All Titles

$349.00

 SAVE! On this full Emergency Communications Library of Books.
You can send a few people to a workshop - they may or may not learn anything - they may or may not have good information.

Exceptional Trainer Book

$25.95

Trainers this is a no nonsense guide to training in the Comm Center.  Don't get discouraged or overwhelmed, GET THIS BOOK!  See 911 Magazine review below.  Don't stop with this book see the Exceptional Trainer series of adult learning training.  Not an ebook.

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