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MCI Apt Fire Trapped (3) (Get This)


Fire Multiple calls handled quickly.  In the event you have a person trapped in their house or apartment ...what is it that all of our 9-1-1 call takers should be asking and advising?  Are we doing that?  This is an excellent training tool for what to say, how to say it and what maybe missing in our communications in these dangerous situations.  You will quickly see the different training makes.  The last call is handled by firefighters - you will see the difference. 

For your new people or in service training, this is a great call to demonstrate the voice tool in working with panic AND for giving people instructions who are trapped in an apartment with children and/or disabled persons. 

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