PROFESSIONAL PRIDE, INC

DUNS: 007508638

Fed ID 91 1777543

CAGE # 1YAD4

Military Certified Federal Contractor

Certified Woman Owned Business.

Sole Source Letter (w9 2020)

All products on this website are Sole Source.

CELEBRATING 31 YEARS OF SERVICE TO 9-1-1 and career education. Our companion website for the 9-1-1 industry is www.911Trainer.com.

PARTNERSHIPS

ADACEL – simulation software designer / partner.

PRIORITY DISPATCH CORP – 911 Call taking protocols ProQA can be loaded up on our stations.

CONFERENCES

APCO, NENA, ACTE, TIVA, TX CA CTE

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OUR STAFF

Members of our staff currently teach 9-1-1 vocational education at a local college and have worked on the console and as leaders. We appreciate the chance to help you start your 9-1-1 vocational program.

OUR PRODUCTS

9-1-1 Reality Plus and 9-1-1 Reality Basic simulators reflect the real world challenges of our own staff trainers; time, budget, one instructor and many students and the need to trust and have immediate support from your vendor. Our simulators were designed with the ‘instructor’ in mind offering basic step by step learning through practice and evaluation. Like all of our over 100 products they are interactive, practical and make your life easier.

OUR PHILOSOPHY

We understand your needs, as they are OUR needs. Great customer services and ethical business practices are extremely important to us. We answer the phone, offer chat, get back to email every day and go out of our way to support you in any way we can. You are our heroes and we are happy to do what we are doing for you.

Sue Pivetta

President

eMail Sue to talk about setting up a new CTE or college course.

30+ years as 9-1-1 dispatcher, trainer, supervisor, speaker, consultant, expert witness, college and vocational education instructor, and company President – currently handles all marketing, and product creation.

Criss Jaeger

Support - Customer Service

eMail Support to schedule a JOIN.ME meeting, ask about website orders, get  shipping/tracking info, update contact information, and for general inquiries on Simulators, Online Academy, NECC Certification, Textbooks or other Training Materials/Resources 

30+ years customer service, administrative assistance, organization, reliability, and a genuine desire to exceed the expectations of customers, coworkers, and the people I meet and connect with in all situations 

Christine Ramirez

Business Manager

eMail Christine for accounting, quotes and ordering questions

Started with Professional Pride, Inc in 1994. Business Manager handles all financial, business information, quotes, bids and registrations.