PROFESSIONAL PRIDE, INC
Fed ID 91 1777543
CAGE # 1YAD4
Military Certified Federal Contractor
Certified Woman Owned Business.
All products on this website are Sole Source.
CELEBRATING 31 YEARS OF SERVICE TO 9-1-1 and career education. Our companion website for the 9-1-1 industry is www.911Trainer.com.
APCO, NENA, ACTE, TIVA, TX CA CTE
Members of our staff currently teach 9-1-1 vocational education at a local college and have worked on the console and as leaders. We appreciate the chance to help you start your 9-1-1 vocational program.
9-1-1 Reality Plus and 9-1-1 Reality Basic simulators reflect the real world challenges of our own staff trainers; time, budget, one instructor and many students and the need to trust and have immediate support from your vendor. Our simulators were designed with the ‘instructor’ in mind offering basic step by step learning through practice and evaluation. Like all of our over 100 products they are interactive, practical and make your life easier.
We understand your needs, as they are OUR needs. Great customer services and ethical business practices are extremely important to us. We answer the phone, offer chat, get back to email every day and go out of our way to support you in any way we can. You are our heroes and we are happy to do what we are doing for you.
eMail Sue to talk about setting up a new CTE or college course.
30+ years as 9-1-1 dispatcher, trainer, supervisor, speaker, consultant, expert witness, college and vocational education instructor, and company President – currently handles all marketing, and product creation.
Support - Customer Service
eMail Support to schedule a JOIN.ME meeting, ask about website orders, get shipping/tracking info, update contact information, and for general inquiries on Simulators, Online Academy, NECC Certification, Textbooks or other Training Materials/Resources
30+ years customer service, administrative assistance, organization, reliability, and a genuine desire to exceed the expectations of customers, coworkers, and the people I meet and connect with in all situations