911Trainer.com

Homicide Call This call is one of those that you would wish someone else would take.  He described what he did and it was terrible. Check out a 1 minute movie here.

Fire Multiple calls handled quickly.   Babies thrown from windows. What is the proper procedure for handling call after call after call in the same location, some with people trapped, some jumping?  Great study here.  View YouTube Segment

Get Organized, get complete, get re-energized training!! The Desktop Academy is the Core Curriculum ten college units of study loaded onto an ALL IN ONE desktop computer (plug and play). Within each of the 10 units are all the training materials you need to put on a full Emergency Communications course of study; DVDs, 911 Calls scripted, quizzes, web research projects, instructor objectives and guides, games and exercises.   $9,988.90 worth of product loaded on a new Windows 7 All In One Desktop Computer delivered plug and play with full flash tutorials.  Printable Flyer  FREE shipping.

Homicide - Call Taker was featured in a new article - after the fact - outcome included in this training DVD.  Very strange circumstances, hysterical caller.  Great for training when you may not believe what the caller is trying to tell you. View YouTube Here.

9-1-1 Reality Wireless Training Station is not just a simulator....but YES, it is also a simulator for multi-tasking experience call taking and radio dispatching as well as tons of our training products LOADED because there are many ways to learn.  View latest postcard.  

PD / EMS Workplace Shooting numerous calls on active shooter on the 8th floor.  Part Police, part EMD study. Interactive DVD Critical Thinking training tool.  View YouTube   FREE SHIPPING ON ALL GOOD CALL BAD CALL DVD'S UNTIL 12-31-11

PD Home Intruder.   A Critical Thinking Tool.  This interactive DVD will model the work of 9-1-1 and promote 'critical thinking' on a call where the caller has a gun.  View YouTube Seqment.

"To anyone considering The Exceptional Trainer workshop by Sue Pivetta..."  Carol Buneau of Portland Community College says:

Download some tickler thoughts for trainers.  A so so trainer tells, a good trainer teaches, a great trainer provokes. 

Rance Robinson says, "This was an excellent course and I can use this in many places in my life. Really insightful. You have an excellent program here."

#10 Conflict 

What do we have conflict about? What part does the trainer or supervisor play?  Sue is a certified mediator and teaches mediation for the Dispute Resolution Center. View Slides

I was whining actually.  We were having a hard time finding good candidates.  "Why don't you get people to apply from the college programs?"  Well, we didn't have college training for our profession I explained patiently.  His answer changed the course of my life for sure. 

Get Suicidal Molester (NEW), Sister Shot and Self Mutilation (re mastered 2010) and model for your team great work. You Tube Views

9-1-1 Textbook.  Table Of Contents Here.  Check out the 200 question challenge and an audio description.  Over 6000 copies sold. 

BEST SELLER!  3 part skills training and skills evaluation. Train Trainers to evaluate skills.  A simple look into a person's skill level in several areas relevant to emergency call taking and dispatching.

Too too funny! A comedian and a dispatcher get together and play calls. Workbook on the CD for endless copies.

Trainers. Don't get discouraged or overwhelmed, GET THIS BOOK!  See 911 Magazine review. 

Learn to Talk and Type during a 9-1-1 call.  Exe program uploadable to all your PCs or even send it home. You own it!

Simulation now a must have.  Set up and begin in 30 minutes.  Not a computer, StarZ is an electronic phone and radio system with (4) phone and (2) radio frequencies like a shrunk console.  Enter here and hear a student's final exam DOING the work.

You can download now a FLIP BOOK about 9-1-1 Compassion Fatigue Self Assessment to own and print out for years to come.  "I just cannot care anymore!"  What are the dangers of this for this work?  GREAT In Service Training WITH BONUS POWER POINT!!

Full College/Academy Course (download flyer) with all electronic files NEW to include objectives, 6 DVDs, 9-1-1 Calls, 10 Power Points, eGames and exercises and more - a full academy come alive just plug in and have an amazingly interesting full 9-1-1 course. Florida New Mandates Document Here.   Full College Outline Here.  And full Florida with training hours here. 

All 10 Trainer's topics narrated by Sue Pivetta Exceptional Trainer Book and workbook. ($41.95 Value).  Tons of material, handouts, 14 Power Points - use this material for years to come to discuss or train.