Return to Cart           911Trainer.Com - Virtual Cart Help
Instructions | Problems/Fixes | Security Info | Report a Problem
Instructions:
  • Adding Items:
    To add an item to your cart, navigate to the item you wish to add
    place a check in the Select this item for purchase checkbox for each item you wish to purchase,
    and click on the Add selected items to cart button at the bottom of the page.
    Note: Selected items will remain selected after they have been added to your cart.
    Adding items that already exist in your cart will not create a duplicate entry
    but will increment the item quantity by one.
  • Deleting Items
    To delete items from your cart, place a check in the delete column for each item
    you wish to delete, and press the Recalculate button.
  • Changing Quantity
    To Change the quantity of an item, adjust the quantity as desired
    and click the Re-Calculate button.
  • Viewing Items
    To view an item click the Item#
    The red x and green o tell you which items are viewable.
  • Emptying Cart
    Click the Empty cart button to delete the contents of your cart.
  • Checking Out
    Click the Check Out button when you are done shopping
    to enter our secure order form & complete the order process.
    After filling out the required fields, your complete order
    with tax and shipping will be displayed for confirmation.
    No order is processed until it is confirmed by you.
    • Instructions | Problems/Fixes | Security Info | Report a Problem
    Problems/Fixes:
    Although every effort was made to ensure error free shopping and browser compatibility, no solution is 100% perfect. Below is a list of the most common problems and fixes for our shopping cart. If you experience a problem that is not listed please Report It

  • My cart opens twice.
    This seems to be an Explorer Java script problem.
    Although everything still works correctly this can be quite annoying.
    1. Try clicking on my computer from your desktop, and typing the URL
    http://www.911Trainer.com into the addressfieldd.
    2. If step one doesn't work you can disable javascript.
  • After I open the cart once it will not open again
    The cart window is probably just minimized.
    Look in your task bar for another browser session named Cart.
    If you are using NE3+ or IE4+ turn javascript on to fix this problem.
  • My cart is different when I add items than when I click View Cart
    For some reason your cart is being cached.
    The most likely cause is that your are behind a firewall or proxy server.
    Change the servers cache configurations so that cgi files are not cached,
    or ask the server administrator to make the corrections.
    Work around:
    1. Click the View Cart icon to open the cart window.
    2. Right click in the cart window and click refresh.
    Note: If you do not open the cart window by clicking the view cart
    button the above steps will increment the last item added to your cart.
    • Instructions | Problems/Fixes | Security Info | Report a Problem
    Security Info
    What are Cookies and how secure are they really?
    Although cookies have received a great deal of media hype, many people still aren't sure what cookies are. Cookies are simply a safe and convenient method of identifying and storing information on a users computer. Traditionally user information is stored in databases which must use username/password combinations to identify the user. After a user inputs the proper information the appropriate record is located. This isn't very secure at all! A seasoned programmer can easily write a program to guess user/password combinations. If someone manages to get the root username and password they can access every record in the database. If someone finds out your username and password they can access your records. Many databases address this problem by requiring other info as well, such as requiring certain machine names or a specific network address.
    Cookies solve many of these problems in addition to making things a little easier on the programer. To set a cookie the programer simply passes the data to be saved as a named cookie in the header of an HTML document. Other specifications can be set as well such as what URLs have access to read the cookie. by default only the URL that created the cookie can read it. More security can be added by requiring that the page requesting the cookie is running under a SSL (Secure Socket Layer). Additional security can still be added by encrypting the data before it becomes a cookie which has become standard practice. All of this makes it practically impossible for another programmer to steal cookies that do not belong to them. Another big security factor is that with cookies there is no centralized database of information. Instead the information is on many computers each containing its own personal data. This means that for someone to steel your info, they must break into your computer, not some server who knows where and how protected. To get the information later the programmer simply ask for the cookie by name. Cookies make it easy to save, identify, and protect user information on the web.
    We hope this information helps you understand what cookies are really all about.
    Instructions | Problems/Fixes | Security Info | Report a Problem
    Report a Problem
    If you are experiencing problems with this cart, which are not listed in the Problems/Fixes section of this help page, or cannot get one of the above fixes to work, please contact our webmaster@911Trainer.com and provide a detailed description of the problem you are experiencing.
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