Workshop Say What? – Call Taker Training


“Say What?’ arrived on Tuesday, along with other goodies. I love it.” Margaret Aspenberg, Training Supervisor Atlantic City, New Jersey



Can we just all have fun learning?  An Emergency Call Taker and a comedian got together to show you how a 9-1-1 call sounds – a bit strange – funny – even silly but she plays the straight one.  Tons of learning going on here. CD and workbook.

In this 2 hour exercise, students are asked to listen to the methods and technique of the Call Taker, then critique the questions asked. Was anything missing?

This professional Call Taker is a great model for learners. Students use critical thinking skills to analyze, compare and contrast. Listening and recording skills are important here. A must have for ANY police call receiver training.