Updating Build pdf download.  Watch the video on how to put in a new build below.

Step by Step –   Current build  This new build simplifies radio and phone labels, resizes screen, re-positions the recorder.  This is an optional update.  Your current build number is on the top of your working CAD screen.  User Manual Plus ProQA 2018#  User Manual BASIC 2018#

Owners Customizing Kit

We can customize your stations prior to delivery! Reality comes with a DEFAULT ANYTOWN addressing, call types, units and ring down lines. You can keep these or you can send us your information and we will install your addressing, call types, responses and ring down lines. You can also customize after delivery with our video tutorials and Join.Me help if needed.

ADDRESSING (ALI) Best to have 99 addressing targeted for training for both RESD = residential and BUSN = Business. Download the ALI ACCESS template ALI zip here and watch the How To Video below.

  • Reality BASIC does not have mapping so no need to put Longitude and Latitude in the ALI database file for your customized ACCESS file.
  • Reality PLUS requires Longitude and Latitude in the ALI database.

RING DOWN LINES are number of other agencies that are called such as state patrol, hospital, nearby agencies, jail – you can define what you want these to be – just send us the list of 9.

CALL TYPES  Download the template, complete both pages for Units and Call types – recommend 50 call types and responses.  Download TypesAndUnitsTemplate

RESPONSES (UNITS) – This entry level training can introduce the entry level trainee to make decisions regarding they level of responses such as ALS OR BLS, FULL RESPONSE OR ONE ENGINE, ONE PATROL OR TWO PATROL.  Later CAD learning will introduce the UNITS and jurisdiction