If things go wrong, stations won’t connect – first it’s settings, second it’s Cat cords and maybe headset.

Want custom addressing for your PLUS Simulator with mapping? Put more reality in simulation by entering your own town or area – here is my trick to making it happen. 

Updating Build pdf download.  Watch the video on how to put in a new build below.

Step by Step –   Current build  This new build simplifies radio and phone labels, resizes screen, re-positions the recorder.  This is an optional update.  Your current build number is on the top of your working CAD screen.  User Manual Plus ProQA 2018#  User Manual BASIC 2018#

Owners Customizing Kit

Need to just change your current Call Types and Units?  Download and install the Simulation Database Manager or find it in your start menu and open it.  Here is further info on a ppt. Changing Call Types


Download and install on both Student and Instructor if you cannot find this program called SIMULATION DATABASE MANAGER.  This allows you to change or upload new addressing, call types and units/responses.  The zip contains the exe file.   If you searched and found the file, here is the information on using this easy to use change agent program.

2 How To Change eBook ALI

2 Chg Call Types Units eBook

We can customize your stations prior to delivery! Reality comes with a DEFAULT ANYTOWN addressing, call types, units and ring down lines. You can keep these or you can send us your information and we will install your addressing, call types, responses and ring down lines. You can also customize after delivery with our video tutorials and Join.Me help if needed.

ADDRESSING (ALI) Best to have 99 addressing targeted for training for both RESD = residential and BUSN = Business. Download the ALI ACCESS template ALI zip here and watch the How To Video below.

  • Reality BASIC does not have mapping so no need to put Longitude and Latitude in the ALI database file for your customized ACCESS file.
  • Reality PLUS requires Longitude and Latitude in the ALI database.

RING DOWN LINES are number of other agencies that are called such as state patrol, hospital, nearby agencies, jail – you can define what you want these to be – just send us the list of 9.

CALL TYPES  Download the template, complete both pages for Units and Call types – recommend 50 call types and responses.  Download TypesAndUnitsTemplate

RESPONSES (UNITS) – This entry level training can introduce the entry level trainee to make decisions regarding they level of responses such as ALS OR BLS, FULL RESPONSE OR ONE ENGINE, ONE PATROL OR TWO PATROL.  Later CAD learning will introduce the UNITS and jurisdiction