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Exceptional Trainer Package SALE


Get all titles of the Exceptional Trainer on one disk. 7 Power Points to inspire and support your train the trainer courses. Discount on what you would pay separately and all the needed knowledge of adult learning here.

U Pick '6'- Good Call - FREE Shipping


SAVE !! This package gives you one free DVD and free shipping. The absolute best training product we have.  Go here to pick your '6'  to match YOUR training needs.    Take a look at "Mom Armed with Shotgun" or any of our Good Call Bad Call DVD's.  These are the best training products because they allow both new and experienced people to take a serious look at the actual work of 9-1-1 and determine if the 'promise' was kept to send the correct units to the correct location as quickly as possible while protecting the caller and public.  Did they do that?  Was it a good call or a bad call? These products may be used in a group setting or on shift during the 3AM lull. It is a scripted real 9-1-1 call followed by 5 questions about the call and the information gathered and then the BEST PRACTICES. You may add your own questions for your staff. This is great for new hires!

911 Call Card (8) A-Z Package! SALE 50% OFF


Over 150 9-1-1 calls ON '8 CDs!  By popular request you can now purchase all the 911 Call Cards for your training program with this savings.  Includes all Call Cards seen here for ALL police, fire, EMD and BONUS Hazmat Call Card (a favorite).  Hit purchase to enhance, expand and excite your training program.

Gameshow Delux Package (Jeopardy)


When you need those great games that use Power Point on a CD, this is for your training program.  You want to hit home and add fun to your training and put people on the spot to know more. For your CITIZENS ACADEMY or your Become a 911 Operator Seminar.  Just all around a great Trainer's Tool.  Invest in your training program today with this tool for learning. 

Way To Go 911! 3 DVDs


Get Suicidal Molester, Sister Shot and Self Mutilation. You Tube Views .  Also visit each page individually for a view of each of the 3 Way To Go DVD's.  Modeling GOOD work is the best way to train your people!  Scripted and layed out as to why this was a Way to Go call.

Complete DVDs + Master Workbooks


SAVE!  6 DVDs & workbooks on CD for endless copies!  20 minutes (3 DVD's with Master workbook)

Ring Ring, Simulation Scenarios Package


Call Scenarios for police, fire, EMS -  NOW on CDor download ZIP for unlimited copies!!!  Remember the day you had to make up call types...yikes.  No more.  Here you go and you can fill in your own addressing and caller's name.  A lot of work done for you for a little price

SOP Cut/Paste $ Create a Training Manual Package S...


Could you hire someone to do this much work for this price.  No.  SAVE  Update or Create both your Procedures Manual and Training Manual while saving money getting this done finally. 

This order will include a hard copy three ring binder for both products and a CD with all the files loaded on.

9-1-1 Zone - Skills Training and Testing

Hi Donna,

 Thank you for the speedy reply! We have used The 9-1-1 Zone for years and it is the only test we use for pre hires in our comm center. I wasn't sure if there are new recordings or if the scenarios have changed. The reason I ask is we have some candidates that retake the test up to three times a year and we do not want them to know what the scenarios are.

Books - Full Set All Titles


 SAVE! On this full Emergency Communications Library of Books.
You can send a few people to a workshop - they may or may not learn anything - they may or may not have good information.

5 CD Package All Games & Exercises


Jam Packed with '5' CDs with our games and exercises.  Jeopardy and all the skills games - EVERYTHING.  Police, Fire, EMS, Call Taking and Gameshow Delux - too much fun to think about. Game Masters on CD to copy forever.  Best Value! SAVE $52 if purchased separately.

Hi Donna,Just want to let you know that I am using the

The Call Taking games and Police Call Cards...love 'em!  John Taguding.

Set of 3- Chill Out, In Pursuit and Say What.


Save on a Set of 3 Audio Workshops - more extensive than other games in that they could be used to begin a session on the topic of stress, pursuits or call taking.   They all teach in a lighthearted way with a comedian.  In Pursuit, Chill Out and Say What - fun and enlightening and now SAVE.  Each one reflects another area of study  entry level people need to learn.  Say What and In Pursuit are silly by design but the learning is deep and lasting. 

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