911Trainer.com

Too Fun!  Four games and exercises that teach 9-1-1 call taking 'skills', these were created in a college setting.

This is a great practical guide to non scare tactics for understanding liability in the 9-1-1 industry.  How to avoid liability and many terms your people need to know.

(2) Power Points workshops (3) actual 9-1-1 calls with Train the Trainer - (5) Customer Service 'getting along' workbooks (Sample pages).

Got sexual jokes or horseplay?  Federal Mandates to train this vital topic before court!  Besides most people don't understand this topic and consider any guidelines from Supervisors as 'restrictions' - this presentation will change all that and people will 'want' to do things differently - protecting you.  All instant downloadable, save on shipping and time.

Training academy, in service, meeting, citizen academy. Common police terms.  A lot of fun to energize your training in the morning.

Too too funny! A comedian and a dispatcher get together and play calls. Workbook on the CD for endless copies.

9-1-1 Textbook.  Table Of Contents Here.  Check out the 200 question challenge and an audio description.  Over 6000 copies sold. 

#9 Learning Styles

  No need to match each trainee.  Your job is to make a safe place to learn (period). It's that simple, however, styles DO matter both for the trainer and the trainee. 

You can download now a FLIP BOOK - 9-1-1 Compassion Fatigue 'Self Assessment' to own and print out for years to come.  "I just cannot care anymore!"  What are the dangers of this for this work?  GREAT In Service Training WITH BONUS POWER POINT!! Looking for excellent...

This course is 1/2 refresher about the importance of evaluations and learning styles. Then 1/2 problem solving, change and venting session for trainers facilitated by a certified mediator/faciliator.

Earn no cost seats by sponsoring a workshop! Download a full workshop flyer with student comments.  Buy out option available.  Hit purchase and we will contact you about hosting a workshop. 

Emergency Radio - police, fire and EMS. Promotes professionalism and best practices.  View 1 minute YouTube DVD Segment

 SAVE! On this full Emergency Communications Library of Books.

(12) 911 Calls.  If you need 9-1-1 EMD Trauma calls for your training that are organized to review, compare and contrast, discuss or analyze from a Power Point ... Slides Here 

#3 Improving Evaluations (2 Parts)

SO much information! Do you LOVE evaluations? Giving them? Getting them? You should! You could!  View Slides Part One

I was whining actually.  We were having a hard time finding good candidates.  "Why don't you get people to apply from the college programs?"  Well, we didn't have college training for our profession I explained patiently.  His answer changed the course...