NEW eBook. Conflict in the workplace? With this book - written by a certification Dispute Resolution Mediator - no one has to change but the reader to begin to gain a more peaceful workplace. This book explains mediation, resolution and understanding the formula used by mediators in courts and even nations - and yes it works! Sample eBook here.
Includes three chapters;
(1) Understanding Conflic, (2) Supervisors Survival Kit (3) Trainer's Bag Of Tricks.
When you order a link to a zip file safe download will be sent to get your eBook - Becoming The Peacemaker. A great use of this eBook is to create a forum for supervisors and managers around the chapters in the book. Dialogue sessions would promote a better understanding about how to implement the theory and practice of peacemaking.