911Trainer.com

FREE Flip card template for Weapons of Mass Destruction - includes call from air passengers - very interesting.

Another great FREE Newsletter for Trainers - ideas for positive change. Hit purchase download zip, it's in there.

 "Best training I have had in 9 years. Really impressed by the experience and knowledge of Sue. I’m proud of my job now, like I once was."  — Dauas Ford, Butte County Dispatch

Download some tickler thoughts for trainers.  A so so trainer tells, a good trainer teaches, a great trainer provokes. 

FREE Newsletter.  Being a Courageous Messenger. Flesh Eating Fears and more wonderful console reading.

FREE $100 Value Enter here and listen free to Adult Learning Part One. 

OK, this was written after a particularly wonderful mediation experience in a Comm Center.  I love mediating because you can just see the change in each person as they understand their own needs and those of others.  We do at times devalue others even though we are kind people.  We do also devalue our own self and that is pretty common too.  Hope you enjoy this. ...

Just wanted to thank you again for the CTO Refresher workshop you put on for us last week.  My folks really enjoyed it and I feel they have a refreshed outlook on our training program which was my goal of this workshop. Thanks and we'll schedule something else in the near future.  Cathy Moe, Thurston County 9-1-1.

"I thought the class was very informative.  She made me look at things in a different positive light.  I learned it starts with me."  Debby Ice, Winner PD.

Download the attachments that will tell you more about our High School offerings.  Enter to learn about our turn key curriculum, training aids, simulation and instructor and student online certification.

911 StarZ Simulation Owners - help - comments from owners, documents you may need or lose, lots of support.

Once upon a time nine 9-1-1 college instructors from around the nation and Canada got together and created an online exam with PTC, the testing corporation in NYC that developed and proctored NENA ENP exam.  We wanted this certification exam to be a valid entry level exam for new hires for police, fire and EMD.  As in, if you cannot answer these...

Jam Packed with ALL our games.  Police, Fire, EMS, Call Taking and Gameshow Delux - too much fun to think about. Game Masters on CD to copy forever.  Best Value!

Come In, Look around. What is up at Professional Pride?  The Pride Team has projects in the works. If any strike your fancy email us and get on the...

Don't recreate the wheel. Emergency Communications Professional promotions in-basket for Director, Manager, Deputy Director, Supervisor, Trainer.  Created in response to actual Comm Center promotions and hiring needs.   Sample Here

(2) Power Points workshops (3) actual 9-1-1 calls with Train the Trainer - (5) Customer Service 'getting along' workbooks (Sample pages).

No more typing tests that don't look like the work. YOU create the test, the test gives you a score.

Updated.  Customer service, professionalism, control - it's here.  Must have for new Call Takers, great refresher too!  View You Tube

Earn no cost seats by sponsoring a workshop! Download a full workshop flyer with student comments.  Buy out option available.  Hit purchase and we will contact you about hosting a workshop.  Hit Purchase to request a packet.

SAVE by ordering both 9-1-1 Manual and Workbook.