NEW eBook. Conflict in the workplace? With this book - written by an experienced Dispute Resolution Mediator - no one else has to change - only you - to gain a more peaceful workplace. This book explains mediation, resolution and understanding the formula used by mediators in courts and even nations - and yes it works! Want to know if you are a Peacemaker?Only$15.95
One of a kind collection of information about radio courtesy - professioinalism, courtesy, procedures! Promoting the best practices in police, fire and EMS emergency radio. A training must have! If you want more, check out our full Emergency Radio Workshop. Plus NEW RADIO CALLS SKILLBUILDER- a flash file of many actual calls and trainer's comment form for police, fire, EMS. This is a sample of our newest product that you will greatly appreciate for your training!!!
No blame, no shame approach to changing your Comm Center negative atmosphere - current or future. No waiting, yours to own - great console reading at your agency. Plus a Sue narrated Flash presentation - Dealing With Difficult People.Read NENA book review. Has 12 personal exercises - like all our products we offer real world solutions not just talk.
Homicide - Not Sending. This call taker felt that it was important NOT to send the units to a residence where the grown son was violent. Very important call to study for the gatekeeper syndrome. Enter here to hear 1 min segment or hit purchase and have a full police communications training around this call.
Get Organized, get complete, get re-energized. Allow more creativity in training!! The Desktop Academy is the Core Curriculum ten college units of study loaded onto an ALL IN ONE desktop computer (plug and play). Within each of the 10 units are all the training materials you need to put on a full Emergency Communications course of study; DVDs, 911 Calls scripted, quizzes, web research projects, instructor objectives and guides, games and exercises.
EMD Pre-Arrival Is talking to a child different than giving pre-arrival to a child on an adult when life and death is involved? This call is a good beginners tool. The Call Taker was quick so it's a great modeling tool - no hesitation at all. Enter to view a one min segment here or hit purchase to have a full EMD training around this call.
Actual comments"The activities helped me learn." "The 'hat' exercise was great". "Very interesting." "I enjoyed the class and content." "A good use of time." "I realized I have to accept personal responsibility for my own thinking."
Without a doubt the best call I have heard in 30 years. When previewing training calls we came across this call and it was just amazing! We had to make it into a Way To Go call so we could share with the world the amazing work of Pam. View YouTube Segment
"You already know that you are both my heroes. Your products are fabulous, your support unparalleled, and your upgrades are exciting. I can't wait to put them in." Holland Myers Center High School Antelope, CA 95843
9-1-1 Reality Wireless Training Station is not just a simulator..and YES there is CAD on Reality..and YES, it is for multi-tasking experience call taking and radio dispatching. Instructor and student certification through the NECC online 911 exam.
Fire Call and Radio. Interactive DVD Critical Thinking training tool. 17 minutes of an apartment fire for the study of firefighting terms and ICS dispatchers' role. View a one min segment OR purchase this to have a great FIRE ICS training for your academy.
If your training manual looks like a floppy eared patchwork quilt this is a great place to start. Instant download for credit card purchases. Download a zip file with pdf and Word files and get this done today. You can't pay someone to get this done for this low price.
Comprehensive ebook and (2) Power Points.For Call Takers it is essential the understand the dangers and dynamics by hearing and analyzing ACTUAL CALLS of this most deadly type. This entire four hour workshop has been packaged for you. Must have! Academy and in service training package.
(2) Power Points workshops (3) actual 9-1-1 calls with Train the Trainer - Customer Service 'getting along' trainee workbook pdf forever printing. (Sample pages). Great product, great price and get it NOW! Note: If you would prefer a hard copy CD with the download items, please call in your order and ask for hard copy.
7 Actual Radio Calls Emergency Radio eBook pdf workbooks or unlimited copies about safety, clarity and professionalism. Bonus our Emergency Radio Beginner Guide DVD and DVD workbook! See samples inside.
Simulation now a must have. StarZ Plus is now both classroom training and simulation in one amazing package put together specifically for you. Personal desktop tour? Call Skype StarZPlus (PST)and we'll open the desktop and show you around. Enter to see a video presentation by Sue.
StarZ electronic simulator offers (4) phone and (2) radio frequencies, recording, custom ALI, sound effects, student recording AND NOW a desktop computer station - a complete academy learning center loaded with EZ CAD and NECC Certification. "Love the product! StarZ works great in our training programs." Paul Landry, Holland College (10/8/12) - Set up and begin in 30 minutes. email for a quote and full specs for your training lab. If you currently are a StarZ Owner contact us for a Plus upgrade.